(40%) Develop and Lead Strong Individuals and Teams. - Provide vision and direction to all team members within the Distribution Center. - Develop understood, measurable goals for each team member that drive results. - Create a culture where exceptional people desire to work to their highest level and are - appreciated for their performance. - Foster individual relationships with each member of the team. - Effectively communicate with all team members via individual discussion, team meetings, - clearly written documents, and quarterly reviews. - Promote team member/leader development through assessment tools, planning and - specific goals. - Assure that leadership is accountable to the team members, as team members are to their - performance. - Develop and utilize communication tools for store personnel, franchisees and corporate - teams. (30%) Focusing on the Success of the Stores - Develop relationships with Franchise and Corporate teams throughout service area. - Understand and positively impact Store Operations. - Utilize Customer Advisory Boards when developing business plans. - Develop and utilize communication tools for store personnel, franchisees and corporate - teams. - Establishing processes and procedures to positively impact: - Delivery Accuracy. - Exceptional Customer Service. - Product Management and Handling. (30%) Operational Performance - Direct all departments to ensure a cohesive operation. - Drive EBITDA performance by reducing operating costs. - Positively impact key performance criteria in: - Operational key indicators - Compliance to Federal, State, Local, and Company regulations and standards, - including DOT, OSHA, and Internal Operations Audits. - Team Member Retention.
• Minimum 7 years management experience • Distribution experience • Financial background • Customer service orientation • Excellent oral communication skills • Able to work well under pressure • Flexible • Extensive travel • Ability to lead and motivate • Bachelor’s degree preferred